Customer Service Engineer

2 weeks ago


Hyderabad, Telangana, India Thermo Fisher Scientific Full time

We are seeking a skilled Customer Service Engineer to join our team at Thermo Fisher Scientific. The successful candidate will be responsible for providing exceptional customer service and support for our analytical instruments, including HPLC and IC systems.



Key responsibilities will include:




  • Providing timely and effective support for customer instruments, including troubleshooting and maintenance.
  • Collaborating with cross-functional teams to resolve customer issues and improve service delivery.
  • Developing and maintaining strong relationships with customers to ensure satisfaction and loyalty.
  • Staying up-to-date with product knowledge and technical advancements to provide expert advice and guidance.


The ideal candidate will have a degree in Instrumentation or Electronics, with a minimum of 8 years of experience in analytical instrument servicing and validation.



If you are a motivated and customer-focused individual with a passion for analytical instrumentation, we encourage you to apply for this exciting opportunity.



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