Customer Service Director
1 month ago
DBS Bank is seeking a highly skilled Customer Service Manager to join our team. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and ensuring that our clients receive the highest level of service.
Key Responsibilities:- Manage customer relationships and ensure timely resolution of customer complaints and concerns.
- Develop and implement strategies to improve customer satisfaction and retention.
- Collaborate with internal teams to ensure seamless delivery of products and services to our clients.
- Monitor and analyze customer feedback to identify areas for improvement.
- Ensure compliance with all internal processes and regulatory guidelines.
- Minimum 2-3 years of customer service experience in banking or financial services.
- Prior experience in banking and financial services is preferred.
- Graduate or Post-Graduate degree from a reputable institution.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
- Knowledge of banking operations and processes.
- Understanding of regulatory guidelines and compliance requirements.
- Experience in sales and relationship management.
DBS Bank offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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Director of Inflight Services
2 weeks ago
Hyderabad, Telangana, India IndiGo Full timeJob Description:As a key member of the IndiGo team, the Associate Director will lead cross-functional teams to drive operational excellence and customer satisfaction. This includes collaborating with departments to address issues like flight delays, roster needs, and technical issues.The Associate Director will manage ongoing crew operations projects and...
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Customer Service Operations Director
5 days ago
Hyderabad, Telangana, India Experian Full timeExperian is a global leader in data and analytics, empowering consumers and businesses to make informed decisions. We are seeking an experienced Customer Service Operations Director to lead our customer contact and document processing teams.This role will involve managing operations that provide customers with product information and coordinating the...
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Cloud Services Director
3 weeks ago
Hyderabad, Telangana, India OpenText Full timeJob Title: Cloud Services DirectorAs a Cloud Services Director at OpenText, you will oversee the delivery of cloud-based services to our customers. Your responsibilities will include managing customer relationships, providing technical expertise, and ensuring high-quality service delivery.Responsibilities:Manage customer relationships and expectationsProvide...
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Executive Director of Services
5 days ago
Hyderabad, Telangana, India Highspot Full timeJob SummaryThe Senior Director, Services role is a key leadership position at Highspot, requiring an exceptional professional with 14+ years of experience in delivering services to enterprise and strategic customers. As a leader, you will be responsible for developing a high-performing team, driving customer satisfaction, and scaling the organization's...
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Customer Success Director
3 weeks ago
Hyderabad, Telangana, India DigitalOcean Full time{"Job Title: Customer Success DirectorJob Summary:As a Customer Success Director at DigitalOcean, you will be responsible for developing and implementing strategies to increase product adoption, customer loyalty, and retention. You will work closely with sales, marketing, and product teams to create and optimize upsell and cross-sell strategies deployed by...
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Dining Services Director
2 weeks ago
Hyderabad, Telangana, India NOVOTEL Full timeAs Dining Services Director at NOVOTEL, you will be responsible for overseeing the entire banquet operation, ensuring seamless coordination with all departments and maximum cooperation from staff.Your primary focus will be on maintaining a strong client relationship and executing convention specifications with precision.You will also oversee the team,...
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Customer Experience Director
2 weeks ago
Hyderabad, Telangana, India JIVA InfoTech Inc Full timeJob Title: Customer Experience DirectorAbout the Role:We are seeking a highly skilled Customer Experience Director to join our team at JIVA InfoTech Inc. In this role, you will be responsible for building and implementing a customer-centric strategy that drives business growth and customer satisfaction.Key Responsibilities:Develop and execute a customer...
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Customer Success Director
1 month ago
Hyderabad, Telangana, India DigitalOcean Full timeCustomer Success DirectorAt DigitalOcean, we're seeking a seasoned Customer Success Director to lead our customer success team. As a key member of our leadership team, you will be responsible for developing and implementing strategies to drive customer adoption, retention, and growth.Key Responsibilities:Develop and execute customer success strategies to...
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Senior Director of Services
4 weeks ago
Hyderabad, Telangana, India Highspot Full timeAbout the RoleWe are seeking a highly experienced Senior Director of Services to lead our Services team in Hyderabad. As a key member of our leadership team, you will be responsible for developing a high-performing team and culture, delivering exceptional customer satisfaction, and providing customer insight.Key ResponsibilitiesDevelop a high-performing team...
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Hyderabad, Telangana, India Microsoft Full timeJob DescriptionWe are seeking a seasoned Cloud Engineering Director to lead our team of talented engineers in building and shipping large-scale Azure services. With a focus on delivering exceptional customer experiences, this role requires a strong technical background, excellent leadership skills, and a passion for innovation.About the RoleThis is a unique...
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Operations Director for Front Desk Services
2 days ago
Hyderabad, Telangana, India Accor Full timeCompany Overview">Accor is a leading hotel operator in the world, known for its exceptional service and commitment to quality. As an Operations Director for Front Desk Services, you will be responsible for overseeing the daily operations of the front office, ensuring that our guests receive the highest level of service.
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Compliance Operations Director
3 weeks ago
Hyderabad, Telangana, India Winfort Full timeThe Compliance Operations Director is responsible for leading multiple teams of associates and fostering strong relationships with internal clients. This position involves defining operational strategies to meet client expectations, developing annual business plans, maintaining high customer service levels, and recruiting and coaching leadership staff.This...
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Branch Director
3 weeks ago
Hyderabad, Telangana, India NBHC Full timeJob Title: Branch DirectorThe Branch Director is responsible for leading the operations and sales organization in assigned territory. This role involves setting up, delegating, and supervising the team to achieve business goals and objectives.Key Responsibilities:Continuously increase third-party customers and revenue from such customers in the region.Ensure...
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Sales Director
4 weeks ago
Hyderabad, Telangana, India Bullmen Realty Full timeSales Director Role at Bullmen Realty:As a seasoned Sales Director, you will be responsible for leading a high-performing sales team to achieve revenue growth and business development objectives. Key responsibilities include handling a team, client acquisition through direct/indirect sales, and maximising revenue generation through social and public media...
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Sales Director
4 weeks ago
Hyderabad, Telangana, India AccorHotel Full timeJob Title: Sales DirectorJob Summary:AccorHotel is seeking a highly skilled Sales Director to join our team. The ideal candidate will have a strong background in sales and marketing, with a proven track record of driving business growth and development.Key Responsibilities:• Coordinate sales operations with other departments to achieve business...
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Sales Director
4 weeks ago
Hyderabad, Telangana, India Ridhira living Full timeJob Title: Sales DirectorJob Summary:We are seeking a highly motivated and experienced Sales Director to lead our real estate sales team. The ideal candidate will have a proven track record of success in sales leadership and a strong understanding of the real estate industry.Key Responsibilities:Lead and motivate the sales team to achieve sales targets and...
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Relationship Director
3 weeks ago
Hyderabad, Telangana, India Gamut HR Solutions Full timeCompany OverviewGamut HR Solutions is a leading HR consultancy firm dedicated to providing exceptional services to individuals and employers alike. Our team of expert professionals offers personalized support to help clients achieve their goals.Job OverviewWe are seeking a skilled Relationship Director to join our team in Hyderabad, Telangana, India. As a...
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Director of Customer Success Strategy
7 days ago
Hyderabad, Telangana, India Talentiser Full timeCustomer Success Manager JobTalentiser is a leading technology startup based in Hyderabad, and we are currently hiring for the role of Director of Customer Success Strategy. This position comes with an estimated salary range of $120,000 - $180,000 per annum.About the RoleWe are seeking a seasoned Customer Success Manager to drive our customers' success by...
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Content Operations Director
2 weeks ago
Hyderabad, Telangana, India GHX Full timeAbout This RoleThe Content Operations Director will lead a team to deliver exceptional content services to our customers while maintaining a high level of operational efficiency. The director will interact with internal stakeholders and GHX North America leadership to ensure seamless delivery and high customer satisfaction.ResponsibilitiesManage a team of...
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Store Director
3 weeks ago
Hyderabad, Telangana, India GA Digital Solutions Full timeJob Description:The Store Director will be responsible for driving business growth and excellence in customer service at GA Digital Solutions. Key responsibilities include:• Deliver exceptional customer experiences that meet and exceed customer satisfaction expectations.• Develop and implement business strategies to attract new customers, increase...