Customer Service Professional

2 weeks ago


Hyderabad, Telangana, India Siemens Limited Full time

Job Title: Automation Support Specialist


This role is responsible for providing field service support in the Vizag and Hyderabad regions for automation products like PLC, HMI, SCADA, and networking products.


The successful candidate will require strong experience in DCS systems, PLC, and automation products, as well as excellent communication and presentation skills.


Key Responsibilities:



  • Support the acquisition of service business, including service contracts, spares, and retrofit of old systems
  • Travel to customer sites, providing technical support and resolving issues
  • Collaborate with internal teams to ensure seamless service delivery
  • Develop and maintain strong relationships with customers and stakeholders

Requirements:



  • BE in Electronics or Instrumentation with 6-8 years of experience in DCS systems, PLC, and automation products
  • Diploma in Electronics or Instrumentation with 8-10 years of experience in DCS systems, PLC, and automation products
  • Strong knowledge of PCS7 and other engineering software in Process Automation and Instrumentation
  • Excellent communication and presentation skills

What We Offer:



  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment

About Siemens Limited:


Siemens Limited is a leading provider of automation and digitalization solutions, committed to delivering innovative products and services that improve the efficiency and productivity of our customers.


Join our team of dedicated professionals and be part of a company that is shaping the future of industry and society.



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