SAP Customer Service Professional

4 weeks ago


Hyderabad, Telangana, India Bosch Full time
Job Description

As a SAP Customer Service Professional at Bosch, you will be responsible for providing excellent customer service and support to internal and external customers. Your key responsibilities will include working under pressure, meeting deadlines, and maintaining a positive attitude while providing exemplary customer service.

Mandatory Skills
Hands-on working knowledge in SAP Customer Service
Work experience in SAP Sales & Distribution
Work experience in Implementation Projects
Knowledge in interfaces (EDI, API etc..)
Ability to understand business processes, ability to validate the proposed solution & handle the requirements delivery

Good to Have Skills
Working knowledge of Warranty & Claims
Work experience in Roll-out Projects
Ability to review the business blueprint, functional specifications for SAP Customer Service development, user acceptance test plans and participate in cutover activities during go-live phases

Qualifications
6+ years experience in SAP CS / S4 HANA Service

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