SAP Customer Service Professional

2 weeks ago


Hyderabad, Telangana, India Bosch Full time

SAP Customer Service Career Opportunity


We are seeking a highly skilled SAP Customer Service professional with 8+ years of experience in SAP CS/S4 HANA Service to join our team at Bosch.


Responsibilities:



  • Deliver exceptional customer service and support to internal and external customers.
  • Collaborate with cross-functional teams to establish and maintain effective relationships.
  • Participate in go-live phases and cutover activities.
  • Review business blueprints, functional specifications, and user acceptance test plans.
  • Develop and maintain working knowledge of SAP Customer Service, SAP Sales & Distribution, and implementation projects.
  • Support business users and establish effective relationships.
  • Stay up-to-date with S/4 HANA and Fiori Apps.
  • Good to have: working knowledge of Warranty & Claims, experience in Roll-out Projects, and ability to review business blueprints.

Requirements:



  • Excellent verbal & written communication skills.
  • Ability to work under pressure & meet deadlines.
  • Hands-on working knowledge in SAP Customer Service.
  • Work experience in SAP Sales & Distribution.
  • Implementation projects.
  • Interfaces (EDI, API, etc.).
  • Able to understand business processes and validate proposed solutions.
  • 8+ years of experience in SAP CS/S4 HANA Service.

Language: English


Company: Bosch


Job Type: Full-time


Location: [Insert location]



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