Customer Service and Event Management Professional
1 week ago
RVR PRO, a leading photography, videography, and post-production services provider based in Hyderabad, seeks a highly skilled Client Coordinator to join its team.
Job SummaryThe ideal candidate will serve as the primary point of contact for clients, guiding them through the planning process and ensuring their needs are met. The successful candidate will manage communication, coordinate logistics, and assist in executing seamless events, making sure every detail is taken care of.
Key Responsibilities:- Maintain clear and timely communication with clients and our planning team.
- Assist clients in developing their wedding vision and help translate it into actionable plans.
- Coordinate meetings, vendor communications, and timelines to ensure all aspects of the wedding are organized.
- Maintain detailed records of client preferences, contracts, and budgets to ensure a personalized experience.
- Help manage logistics on the day of the event, ensuring everything runs smoothly and addressing any issues that arise.
- Provide exceptional customer service, addressing client questions and concerns promptly and professionally.
- Collaborate with vendors and partners to ensure all services are delivered as promised.
- Assist in the creation of proposals, contracts, and other necessary documentation for clients.
- Stay updated on industry trends and best practices to provide informed recommendations to clients.
- Proven experience in client coordination, customer service, or event planning, preferably in the wedding industry.
- Excellent organizational and multitasking skills, with a keen attention to detail.
- Strong communication skills, both written and verbal, with a friendly and professional demeanor.
- Ability to work under pressure and adapt to changing priorities in a fast-paced environment.
- Proficiency in project management software and Microsoft Office Suite.
- A passion for weddings and a genuine desire to create memorable experiences for clients.
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