Enterprise Support Manager for AWS India
2 weeks ago
About the Role
AWS India is seeking an experienced Enterprise Support Manager to lead our technical consulting team. The ideal candidate will have a strong background in managing technical teams and driving customer success.
Key Responsibilities
- Lead a team of Technical Account Managers in managing Enterprise support customers
- Collaborate with customer Directors and C-level executives to translate business objectives into actionable technical strategies
- Develop and implement processes to achieve great customer outcomes and expand the footprint of the Enterprise Support offering
Requirements
- 7+ years managing technical teams
- 14+ years of overall experience
- Bachelor's degree in Information Science/Information Technology, Computer Science, Engineering, Mathematics, Physics, or a related field
Bonus Qualifications
- Experience scaling an organization through rapid growth or expansion
- Previous experience in technical account management, business relationship management, or consulting
- Adaptable communication style that can fit diverse audiences
About AWS India
AWS India - Karnataka is a leading provider of cloud services in India. We are committed to delivering exceptional customer experiences and driving innovation in the cloud.
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