Enterprise Support Manager for AWS India

2 weeks ago


Bengaluru, Karnataka, India AWS India - Karnataka Full time

About the Role

AWS India is seeking an experienced Enterprise Support Manager to lead our technical consulting team. The ideal candidate will have a strong background in managing technical teams and driving customer success.

Key Responsibilities

  • Lead a team of Technical Account Managers in managing Enterprise support customers
  • Collaborate with customer Directors and C-level executives to translate business objectives into actionable technical strategies
  • Develop and implement processes to achieve great customer outcomes and expand the footprint of the Enterprise Support offering

Requirements

  • 7+ years managing technical teams
  • 14+ years of overall experience
  • Bachelor's degree in Information Science/Information Technology, Computer Science, Engineering, Mathematics, Physics, or a related field

Bonus Qualifications

  • Experience scaling an organization through rapid growth or expansion
  • Previous experience in technical account management, business relationship management, or consulting
  • Adaptable communication style that can fit diverse audiences

About AWS India

AWS India - Karnataka is a leading provider of cloud services in India. We are committed to delivering exceptional customer experiences and driving innovation in the cloud.



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