IT Operations Event Management Specialist

14 hours ago


Chennai, Tamil Nadu, India beBeeEventManagement Full time ₹ 60,00,000 - ₹ 80,00,000

Our organization is seeking an experienced Event Management Lead to join our IT Operations team.

About the Role
  • Continuously monitor enterprise tools (e.g., Dynatrace, SolarWinds, Splunk, Prometheus, ServiceNow Event Management) for optimal system performance.
  • Detect abnormal system behavior and service degradations through event correlation and anomaly detection.
  • Ensure monitoring thresholds and dashboards are accurately configured and optimized.
  • Analyze event patterns, reduce alert noise, and identify root symptoms from events.
  • Classify events based on severity and impact; escalate confirmed alerts as incidents when required.
  • Correlate events across infrastructure, application, and cloud layers to determine potential service impacts.
Key Responsibilities
  • Maintain event logs, shift handover reports, and status dashboards.
  • Provide inputs to weekly/monthly reporting on alerts, false positives, and event trends.
  • Support improvements in automation, noise reduction, and event workflow optimization.
  • Coordinate with Observability and Automation teams to enhance proactive monitoring capabilities.
  • Participate in tool integration, testing, and continuous improvements in event management processes.
  • Support compliance audits by maintaining traceability of event detection to resolution.
  • Conduct periodic reviews of event rules and suppression filters to reduce false positives.


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