Junior Events Manager

14 hours ago

Chennai, Tamil Nadu, India Hyatt Regency Chennai Full time
Hyatt's purpose is based on care. The capacity to care for one another is one of the strongest of all human traits. Ensures professional sales Calls using Hyatt's Consultative Selling principles and SMART Selling philosophies. Pre-qualifies and targets major Companies and Government Departments, utilising Events database and develops appropriate and effective sales solicitation strategies to increase hotel's market share.

Carefully plans Sales Calls into defined objectives.

Maintains a detailed knowledge of Hotel facilities, features and services.

Meets and greets VIP guests upon arrival/ departure.

Conducts regular Market Surveys and Competitor Researches.

Plans and makes Sales trips to Companies and Government Departments which is our current and potential clientele to explore into new Events business opportunities.

Entertains and conducts site inspections to relevant Companies representatives/ Government officials/ delegates whenever required.

Implements all Events action plans related to responsibility areas as outlined in the Marketing plan.

Assists Events Buddy to follow-up on all matters in the absence of Events Buddy.

Ensures that an efficient and accurate filing system, both manuals as well as electronic, is maintained at all times.

Maintains complete and supported records of all Events Agreements, Contracts and Quotations for the Hotel.

Submits Sales report to Associate Director of Events in a timely manner.

Prepares and ensures all Events Orders are distributed to concerned department in a timely manner.

Achieves the monthly and annual personal target contributing to the Events revenue.

Continuously seeks ways to maximise revenues and profits by cross selling and up selling other facilities and service.

Ensures that all hotel, company and local rules, policies and regulations relating to financial record keeping, money handling and licensing are adhered to, including the timely and accurate reporting of financial information.

Ensures all employees maintain an updated awareness of Hotel product knowledge, current promotion, policy changes and appropriate internal communication.

Assists to oversee the punctuality and appearance of Events employees, making sure that they wear the correct uniform and maintain a high standard of personal appearance and hygiene, according to the hotel and department's grooming standards.

Maximises the effectiveness of employees by developing each of their skills and abilities through the appropriate training, coaching, and/or mentoring.

Assists to conduct annual Performance Development Discussions with employees and to support them in their professional development goals.

Assists to plan and implement effective training programmes for employees in coordination with the Training Manager and Departmental Trainers.

Encourages employees to be creative and innovative, challenging and recognising them for their contribution to the success of the operation.

Pay range and compensation package

Hyatt is committed to diversity and inclusivity.

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