Event Management Expert

23 hours ago

Chennai, Tamil Nadu, India beBeeAnalyst Full time ₹ 1,00,00,000 - ₹ 2,00,00,000
Event Management Professional

About Our Client:

Our client is a leading and globally active container liner shipping company with a rich legacy dating back to the 19th century.

Job Summary

As an Event Management Professional, you will be responsible for monitoring enterprise tools to detect abnormal system behavior and service degradations through event correlation and anomaly detection. You will analyze event patterns, reduce alert noise, and identify root symptoms from events.

Key Responsibilities

  • Monitor enterprise tools to detect abnormal system behavior and service degradations through event correlation and anomaly detection.
  • Analyze event patterns, reduce alert noise, and identify root symptoms from events.
  • Classify events based on severity and impact; escalate confirmed alerts as incidents when required.
  • Collaborate with teams for real-time response and maintain event logs, shift handover reports, and status dashboards.
  • Support improvements in automation, noise reduction, and event workflow optimization.
  • Participate in tool integration, testing, and continuous improvements in event management processes.

Requirements

  • 5-8 years of experience in IT Operations, Event Monitoring, or Command Center/NOC.
  • Strong hands-on experience with event management tools like ServiceNow Event Management, Dynatrace, AppDynamics, Splunk, BMC TrueSight, or equivalent.
  • Knowledge of ITIL practices, especially Event Management, Incident Management, Problem Management.
  • Experience working in a 24x7 operations environment, including night/weekend shifts.

What We Offer

  • A dynamic work environment that fosters collaboration and innovation.
  • The opportunity to work with cutting-edge technology and tools.
  • A comprehensive training program to support your professional growth and development.
  • A competitive salary and benefits package.

How to Apply

If you are a motivated and experienced Event Management Professional looking for a new challenge, please submit your resume and cover letter for consideration.

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