Senior IT Infrastructure Support Specialist

3 days ago

Delhi, Delhi, India beBeeTechnician Full time ₹ 10,00,000 - ₹ 12,00,000
Job Title: Information Technology System Specialist

We are seeking an IT Systems Technician to join our dynamic Methods and Systems team. The ideal candidate will have a basic knowledge of O365, Autodesk, Adobe, and a passion for technology in the context of interior design.

The role is crucial in supporting and enhancing our IT infrastructure to facilitate the creative and technical work of our interior design teams. You will be responsible for maintaining, troubleshooting, and providing technical support for various software applications critical to our design and project management processes.

  • Key Responsibilities:
  • Application Support: Provide technical support for O365, Autodesk, Sketchup, and Adobe Creative Cloud applications.
  • Installation and Configuration: Install, configure, and update software applications as needed.
  • Troubleshooting: Identify and resolve software-related issues promptly.
  • User Training: Create user guides to help team members maximize their proficiency with software applications.
  • Collaboration: Collaborate with other IT team members to integrate software applications into our broader IT infrastructure.
  • Security: Implement and maintain security measures to protect sensitive design data.
  • Documentation: Keep detailed records of software configurations, issues, and resolutions.

Qualifications:

  • Graduate in Computer Science – BTech/BE/BCA
  • Basic knowledge of Microsoft Office 365
  • Basic understanding of Adobe Creative Cloud applications
  • Strong problem-solving skills and a proactive approach to addressing technical issues.
  • Excellent communication skills in English
  • Attention to detail and a commitment to providing high-quality support.
  • A team player with a positive working attitude, responsible, and able to work with minimal supervision.

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