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Senior IT Specialist

2 weeks ago

Delhi, Delhi, India beBeeSecurity Full time ₹ 8,00,000 - ₹ 12,00,000

Job Description

  • We are looking for a Senior IT Specialist to join our team. The role involves providing a managed service to clients to ensure that their Security Infrastructures and systems remain operational.
  • The Senior IT Specialist will be responsible for proactively monitoring the work queues, performing operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA.
  • The position requires identifying, investigating, analysing issues and errors prior to or when they occur, and logging all such incidents in a timely manner.
  • The ideal candidate will have a strong background in IT and experience working with security infrastructure, ticketing tools and ITIL processes.
Key Responsibilities: