Senior Hospitality Operations Executive

2 weeks ago


Mumbai, Maharashtra, India beBeeLeadership Full time ₹ 2,50,00,000 - ₹ 3,00,00,000
General Manager - Operations & Sales

We are seeking a results-driven hospitality leader to manage multi-property hotel operations and lead high-performance teams.

About the Role

The ideal candidate will be hands-on, guest-obsessed, and operationally sharp, with a proven record of building and leading multifunctional teams, designing SOPs, and driving revenue growth.

Key Responsibilities:
  • Build and Lead Multifunctional Teams: Develop and implement effective team management strategies to achieve business objectives.
  • Design SOPs and Ensure Compliance: Establish and maintain standardized operating procedures across multiple properties.
  • Plan and Oversee Operations: Coordinate and execute operational plans for F&B, Front Office, Housekeeping, Security, Maintenance, and Admin departments.
  • Lead Sales and CRM Initiatives: Develop and implement sales strategies to drive direct bookings and reduce OTA dependence.
  • Develop Marketing Campaigns: Create and execute marketing campaigns to engage guests and increase customer satisfaction.
Requirements:
  • 10-15 Years in Hotel Operations and Sales: Proven experience in hotel operations and sales, with at least 3 years in a similar GM or Cluster Head role.
  • Strong Leadership Skills: Ability to set up or run multiple hotel properties, with a focus on guest-focused initiatives and SOP development.
  • P&L Ownership and Budget Planning: Experience in managing budgets, planning, and executing financial goals.
  • Hands-On Involvement: Willingness to get involved in team training, sales planning, and revenue optimization.

Location: Based in Mumbai, with frequent travel to Lonavala.



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