Executive-Helpdesk

2 weeks ago


Chennai, Tamil Nadu, India Medi Assist Full time ₹ 4,00,000 - ₹ 12,00,000 per year

Role: Hospital Desk Executive

Hospital Desk Executive will be the Single point of contact at the Hospital for the Medi Assist Raksha Prime Service.

Roles and Responsibilities

  • Close Coordination with the Hospitals and the Medi Assist Internal Stake Holders for patients best discharge experience.
  • Collaborate with the operations team to ensure timely and accurate data processing.
  • Ensure maximum discharges are happening through the Raksha Prime Services.
  • Use relevant tools and MIS tools to organize data for reporting purposes.

Qualification: Bachelor's/Masters Degree in the field of Pharmaceutical/Hospital Management/Medical Sciences/Insurance (but not Mandatory)

  • Experience: 2-3 Years Experience Hospital/Medical/Health Insurance service.
  • Candidates with experience in Hospital IP/OPD/Floor Management.

Skill(s) required:

  • Communication Skills (Written and Oral).
  • Customer Centricity, Empathy.
  • Basic Understanding of the Health Industry.
  • MS Excel/Google Sheets.
  • Mobile to go around multiple hospitals basis the business requirements.


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