Helpdesk Administrator

3 days ago


Chennai, Tamil Nadu, India Hema's Enterprises Full time ₹ 2,50,000 - ₹ 7,50,000 per year

Experience: 0 - 2 years

Reporting to: HRSS Manager

Location: Alwarpet, Chennai

Role Summary

The Helpdesk Associate will be the primary point of contact for HRSS-related employee queries, ensuring timely, accurate, and empathetic resolution. This role supports the shared services framework by maintaining high service levels, reducing escalations, and

enhancing the overall employee experience.


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