
Technical Operations Specialist
17 hours ago
Job Summary:
We are seeking a highly skilled Technical Operations Specialist to join our team. As a key member of our operations team, you will be responsible for troubleshooting and managing various OS-related issues, including WSUS, AV, DNS, and GP Templates.
Responsibilities:
- Troubleshoot and manage complex technical issues across multiple platforms.
- Resolve escalated issues and prepare Root Cause Analysis (RCA) for major incidents.
- Collaborate with cross-functional teams to resolve unresolved incidents.
- Represent change requests in the change advisory board and ensure service level agreement compliance.
Requirements:
- Bachelor's degree in Computer Science or related field.
- MCSE, VCP, AZ-104 certifications preferred.
- Strong experience with IIS, DNS, RHEL, and Windows Server.
- Excellent analytical and problem-solving skills.
What We Offer:
- A dynamic and collaborative work environment.
- Ongoing training and development opportunities.
- The chance to work on challenging projects and make a real impact.
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