Technical Sales Associate

3 weeks ago

Chennai, Tamil Nadu, India Corpay Full time

About the Role


As a Technical Sales Associate at Corpay, you will play a key part in supporting the onboarding of clients interested in integrating with our digital product offerings. This role involves assisting both technical and business stakeholders to ensure the seamless deployment of an integrated solution.


Key Responsibilities


Key responsibilities include:



  • Providing technical expertise and support to internal and external stakeholders regarding integrated solutions.
  • Participating in product demonstrations, Q&A sessions, and workshops with clients to help Sales with client inception.
  • Supporting Senior Technical Sales Consultants with implementing a client's technical requirements by identifying potential solutions within Corpay's technology stack.
  • Helping with new client configurations and test environment setups to support their integration efforts.
  • Assisting in providing certification testing, warranty support, training, and support documentation to ensure successful client handover.
  • Working closely with cross-functional teams to investigate, troubleshoot, and resolve customer issues and manage project risks effectively.
  • Supporting the department with any special projects/initiatives related to the growth and scalability of our integrated solutions.

Implementation Duties


Additional responsibilities include:



  • Supporting Technical Sales Consultants with their end-to-end implementation plans for client integrations to ensure Production Go-Live milestones are achieved.
  • Helping with demonstrations and guidance to new and existing clients so they understand Corpay's digital product offerings/capabilities.
  • Supporting Senior Technical Consultants with implementing solutions of high-quality utilizing Corpay's RESTful API, File Upload and ERP integration capabilities.
  • Providing handholding/troubleshooting support to clients integrating into one of Corpay's digital solutions during the beta setup, integration, certification testing and post go-live stages to ensure a successful launch.

Requirements


We are looking for individuals with:


Essential Skills



  • Demonstrated ability to communicate effectively with business and technical stakeholders in a pre-sales environment.
  • Basic knowledge or experience with REST API, File Upload, and ERP integrations.
  • Familiarity with technical support and problem-solving techniques, including tools like Postman and Kibana.
  • Experience in the financial/banking/payments industry.
  • Basic proficiency in SQL, Excel, and data management.

About Corpay


Corpay is a global technology organisation that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay. Our specialized payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses. Millions of people in over 80 countries around the world use our solutions for their payments.


At Corpay, we are dedicated to encouraging a supportive and inclusive culture among our employees. It is within our best interest to promote diversity and eliminate discrimination in the workplace. We seek to ensure that all employees and job applicants are given equal opportunities.

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