SAP SuccessFactors Talent Acquisition Specialist

1 week ago


Thoothukudi, Tamil Nadu, India beBeeTalentAcquisition Full time ₹ 60,00,000 - ₹ 1,00,00,000
Recruitment Specialist

Are you passionate about talent acquisition and skilled in recruitment processes? We are seeking a seasoned Recruitment Specialist to provide comprehensive support for all recruitment functionalities, troubleshoot user issues, and maintain integrations with external job boards.

Key Responsibilities:

  • Deliver end-to-end support for recruitment workflows, including job requisitions, candidate tracking, interview scheduling, offer approvals, and hiring workflows.
  • Resolve complex user issues related to recruitment processes and access permissions.
  • Support configuration changes such as recruiting templates, interview guides, candidate statuses, and workflow approvals.
  • Ensure seamless integrations with external job boards and other SuccessFactors modules to guarantee data consistency.
  • Generate and analyze recruitment reports to inform HR and management strategies for talent acquisition.
  • Collaborate with stakeholders to set up recruitment cycles for different regions/business units while ensuring compliance with organizational policies.

Learning Management System (LMS) Support:

  • Manage LMS user issues, including course enrollments, assignment completions, content delivery, and certification tracking.
  • Troubleshoot LMS content errors, enrollment failures, and learner access problems.
  • Configure learning paths, catalogs, compliance courses, and user roles to optimize training delivery.
  • Produce, customize, and distribute Plateau reports detailing learner progress, course completion, certification status, compliance metrics, and training ROI.
  • Identify and resolve data discrepancies or inaccuracies in Plateau reports.
  • Schedule automated report distributions and monitor successful delivery to stakeholders.
  • Collaborate with technical teams to address integration issues affecting reporting.
  • Develop user guides and conduct training sessions on LMS functionalities and Plateau report usage.
  • Participate in LMS upgrades, testing, and validation of reporting features.

Performance & Goals Management (PMGM) Support:

  • Support the entire performance management lifecycle, including goal setting, mid-year and year-end reviews, calibrations, and appraisal workflows.
  • Resolve performance form access, submission issues, and workflow bottlenecks.
  • Assist in configuring review templates, goal categories, rating scales, and approval matrices in coordination with HR.
  • Provide analytical support through performance reports and dashboards to monitor appraisal progress and outcomes.
  • Guide end-users on system usage and best practices for performance management.

Succession Planning Support:

  • Support talent review and succession planning processes by maintaining talent pools, readiness ratings, and development plans.
  • Resolve succession planning workflows and access rights while ensuring data confidentiality and role-appropriate visibility.
  • Collaborate with Performance and Career Development modules to align talent data for holistic workforce planning.
  • Generate reports and analytics to identify talent gaps, bench strength, and succession readiness.
  • Support configuration of talent segments, potential ratings, and succession planning frameworks.

Career Development Support:

  • Assist in managing career development plans, competency frameworks, mentoring programs, and career path simulations.
  • Resolve issues related to development goal setting, progression tracking, and employee self-service tools.
  • Support competency library updates and alignment with organizational development goals.
  • Provide user support and training to employees and managers on career development tools and resources.
  • Generate reports on career planning activities and employee development progress.

General Support and Collaboration:

  • Handle and prioritize support tickets via ITSM or helpdesk tools while ensuring timely resolution within agreed SLAs.
  • Liaise with HR, IT, and SAP support teams for issue escalation and coordination.
  • Maintain and update documentation, knowledge bases, and FAQs to enhance support effectiveness.
  • Participate in system testing for patches, upgrades, and new module rollouts.
  • Conduct regular system health checks and user access audits to maintain compliance and performance.


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