
Strategic Operations Manager
2 days ago
PURPOSE: To drive operational excellence in engineering operations across hospitality assets.
KEY RESPONSIBILITIES:
- Lead day-to-day engineering operations ensuring smooth functioning of all systems and guest comfort.
- Implement preventive and routine maintenance schedules for electro-mechanical and civil infrastructure.
- Monitor utility consumption, ensure energy efficiency, and maintain cost discipline.
APPLIED LEARNING:
- Conduct department-level technical and safety training including DuPont-based practices.
- Coordinate documentation and retention of records as per audit and operational standards.
- Investigate incidents and implement preventive measures to avoid recurrence.
PEOPLE MANAGEMENT:
- Supervise technical teams, assign responsibilities, and track daily performance.
- Support HR in hiring, onboarding, and skill-building initiatives for engineering roles.
- Motivate and engage staff through recognition programs and team briefings.
BUSINESS & FINANCIAL ACUMEN:
- Track engineering expenses, highlight deviations, and ensure budget adherence.
- Recommend cost-effective procurement of services, parts, and technical equipment.
- Review and submit monthly reports, utility analysis, and variation reports to seniors.
LEADERSHIP & EXECUTIVE PRESENCE:
- Represent Engineering in management meetings and collaborate with other departments.
- Handle guest/resident technical complaints with professionalism and promptness.
- Ensure participation in audits, reward programs, and company-wide initiatives.
Occupational Health & Safety Responsibilities
- Implement HSSE practices and ensure systematic risk assessment and mitigation.
- Train staff in fire safety, first aid, hazard awareness, and emergency procedures.
- Investigate and log incidents; implement corrective/preventive actions.
QUALIFICATIONS:
- B.E. / B-Tech in Electrical or Mechanical Engineering
- 8-10 years of relevant experience in hospitality or real estate engineering operations
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