HR Operations Coordinator

2 days ago


Bengaluru, Karnataka, India Skuad: a Payoneer company Full time
Job Description

Skuad, a Payoneer company, is seeking an HR Operations Coordinator to join our team. This role is responsible for coordinating and supporting key employment milestones from pre-hire to retire, including employee preboarding, onboarding, offboarding, and internal transfers/job changes.

The ideal candidate will have 2+ years of functional HR experience or 3+ years of general experience. A Bachelor's degree is preferred. Strong communication and problem-solving skills are essential for this role.

Key Responsibilities
  1. Employee Inquiry and Support: Serve as the first point of contact for employee inquiries submitted through the HR service center, ensuring prompt and accurate responses.
  2. Data Maintenance: Maintain and update employee records, including personal information, job details, and employment contracts/agreements, ensuring data integrity and accuracy.
  3. Reporting and Audits: Run basic workforce reports from Workday and perform data audits to ensure the accuracy and quality of HR processes.
  4. Knowledge Base Contributions: Create and improve HR knowledge base articles for employee self-service and efficient case management.
  5. Confidentiality and Compliance: Handle sensitive employee information with discretion, ensuring compliance with company policies and procedures.
  6. Process Improvement: Identify opportunities for process improvement and contribute to the enhancement of HR operations.
Requirements
  • Bachelor's degree (3-year degree) preferred.
  • 2+ years of functional HR experience, or 3+ years of general experience.
  • Strong experience in delivering excellent customer service and creating positive experiences.
  • Detail-oriented with a proven ability to complete tasks effectively and efficiently.
  • Experience in handling confidential information with discretion and maintaining confidentiality standards.
  • Strong organizational skills and ability to prioritize tasks to meet deadlines and objectives.
Salary and Benefits

The estimated salary for this role is $60,000 - $80,000 per year, depending on location and experience. Skuad offers a comprehensive benefits package, including health insurance, retirement plan, and paid time off.



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