
Operations Transition Specialist
3 days ago
Operations Transition Lead
About the Job
We are seeking an experienced Operations Transition Lead to join our Global Hub Operations and Transitions Management organization. This role will provide transition leadership to implement strategic initiatives and manage transitions to deliver value in end-to-end processes.
Main Responsibilities
- Transition management throughout the transition life cycle.
- Develop and drive transition plans at the right level, identifying sequences of activities, durations, dependencies, milestones, deliverables, resources, etc.
- Manage and report on actual progress against plan, providing regular visibility to overall transition status.
- Facilitate/lead transition and transversal meetings and/or workshops as required.
- Prioritize, challenge, and resolve issues and proactively identify/manage transition risks.
- Define and lead change management components to increase employee adoption and utilization.
- Monitor progress of projects for business value (benefits planned vs. actual), document lessons learned and best practices, and close out projects summarizing achievements improvements.
About You
To be successful in this role, you will need:
- 7+ years experience in transitions or consultancy in shared services sector.
- Proven experience in project oversight.
- Excellent stakeholder management skills, written and oral communication inter-personal skills, self-starter, initiative-taker, and ability to work independently under pressure and deliver high level of customer service.
- Exceptional multi-tasker, able to establish priorities and timelines.
- Able to lead and motivate transition teams, team members with indirect reporting relationships across multiple geographies.
- Efficient analytical skills; attention to detail.
- Adaptability to work in ambiguous, constantly changing situations, including flexibility in working hours to accommodate working with different regions/geographies.
- Ability to develop high-quality presentations.
Required Skills and Qualifications
- Programs, Project and/or Change Management certification is a plus.
- Agile certification is a plus.
- Knowledge of LEAN/Six Sigma/Continuous Improvement methodologies - Certifications in these areas a plus.
- Bachelor's degree in a business or project management related field.
- Fluent in English (minimum of strong B2 level required).
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