
Change Transition Specialist
6 days ago
This is an exciting opportunity for a seasoned professional with expertise in ITIL/ITSM process to lead and coordinate change management activities across the organization. As a Change Transition Specialist, you will be responsible for creating and implementing effective change management strategies to achieve organizational goals.
- Create comprehensive plans to manage change effectively and ensure changes are implemented smoothly with minimal disruption to operations.
- Develop training programs to help employees adapt to new processes and systems.
- Monitor and assess the impact of changes on employees and operations, ensuring compliance with organizational policies and standards.
- Document change management processes and maintain records of change activities.
- Generate reports on the effectiveness of change initiatives and areas for improvement.
- Continuously seek ways to improve change management processes.
- 8+ Years of experience in ITIL/ITSM process.
- Good exposure to end-to-end change management flow.
- Coordinate change activities across multiple teams for in-scope applications.
- Deployment of changes with a back-out plan.
- Post-release verification & customer feedback.
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