Senior Technical Sales Professional
4 days ago
We are seeking a highly skilled Technical Sales Engineer to join our team at NOV Inc. The ideal candidate will have a strong background in mechanical engineering and a minimum of 2 years of work experience in a similar role.
Key Responsibilities:
- Manage major accounts and assist in bringing new businesses to the company.
- Assist in maintaining and increasing existing accounts.
- Guide the workshop team on technical fronts when required.
- Guide responsible parties on iTRAX related doubts.
- Provide overall guidance on various aspects of work to the sales team.
- Reach out to local management on client's end to resolve AR issues.
- Stay market aware and update the division accordingly.
- Develop strong client relationships and expand existing networks.
Accountability:
- Act as the primary point-of-contact for clients.
- Lead day-to-day management and optimization of client campaigns.
- Maintain contact with an established customer base.
- Communicate and strategize with the sales team on client issues.
- Assist in strategy development.
- Proactively find new ways to build client's business and grow accounts.
- Master and maintain vast knowledge of clients' business, competition, and industry news and trends.
- Improve customer perception with an emphasis on customer service.
- Prepare quotes and recommend tool configurations and parameters to customers.
- Oversee field analysis for failed tool investigation.
- Prepare customized technical specifications for customers.
- Interact with engineering/PL team to answer technical queries of customers.
- Provide details while raising/closing ITrax for failed tools.
- Field visit to run the tool.
- Comply with all NOV Company and HSE procedures and policies.
Facility Specific Responsibilities:
- Guide workshop team on technical fronts when required.
- Guide responsible parties on iTRAX related doubts.
- Provide overall guidance on various aspects of work to the sales team.
- Raise observations.
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