Senior Technical Sales Professional

4 days ago


Navi Mumbai, Maharashtra, India NOV Inc Full time
Job Summary:

We are seeking a highly skilled Technical Sales Engineer to join our team at NOV Inc. The ideal candidate will have a strong background in mechanical engineering and a minimum of 2 years of work experience in a similar role.

Key Responsibilities:

  • Manage major accounts and assist in bringing new businesses to the company.
  • Assist in maintaining and increasing existing accounts.
  • Guide the workshop team on technical fronts when required.
  • Guide responsible parties on iTRAX related doubts.
  • Provide overall guidance on various aspects of work to the sales team.
  • Reach out to local management on client's end to resolve AR issues.
  • Stay market aware and update the division accordingly.
  • Develop strong client relationships and expand existing networks.

Accountability:

  • Act as the primary point-of-contact for clients.
  • Lead day-to-day management and optimization of client campaigns.
  • Maintain contact with an established customer base.
  • Communicate and strategize with the sales team on client issues.
  • Assist in strategy development.
  • Proactively find new ways to build client's business and grow accounts.
  • Master and maintain vast knowledge of clients' business, competition, and industry news and trends.
  • Improve customer perception with an emphasis on customer service.
  • Prepare quotes and recommend tool configurations and parameters to customers.
  • Oversee field analysis for failed tool investigation.
  • Prepare customized technical specifications for customers.
  • Interact with engineering/PL team to answer technical queries of customers.
  • Provide details while raising/closing ITrax for failed tools.
  • Field visit to run the tool.
  • Comply with all NOV Company and HSE procedures and policies.

Facility Specific Responsibilities:

  • Guide workshop team on technical fronts when required.
  • Guide responsible parties on iTRAX related doubts.
  • Provide overall guidance on various aspects of work to the sales team.
  • Raise observations.

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