ServiceNow ITSM Expert
8 hours ago
Soprasteria is a cutting-edge organization seeking an exceptional ServiceNow ITSM Expert to join our team.
About the RoleWe are looking for a highly skilled and experienced professional with a proven track record in delivering top-notch IT service management solutions using ServiceNow. As a key member of our team, you will be responsible for implementing and managing ITSM modules, including Incident Management, Problem Management, Configuration Management, Change Management, Knowledge Management, and more.
Key Responsibilities:
- Design and implement medium to complex workflows on ServiceNow ITSM instances.
- Manage instance upgrades and patches for multiple customers.
- Develop and maintain server-side and client-side JavaScript scripts for ServiceNow APIs.
- Collaborate with clients and stakeholders to understand their requirements and deliver tailored solutions.
To be successful in this role, you will need:
- 4+ years of experience in ServiceNow administration, particularly with ITSM instances.
- A deep understanding of database technologies, including MySQL, Oracle, and SQL.
- Excellent communication and interpersonal skills.
- Possession of relevant certifications, such as ServiceNow Certified System Administrator and ITIL V3 or V4 Foundation.
In return for your expertise, we offer:
- A competitive salary range of ₹1,200,000 - ₹1,800,000 per annum.
- A comprehensive benefits package, including medical insurance, retirement plans, and paid time off.
- The opportunity to work with a talented team of professionals and contribute to the growth and success of Soprasteria.
Soprasteria is a dynamic and innovative organization that values collaboration, creativity, and continuous learning. As a ServiceNow ITSM Expert, you will have the chance to make a meaningful impact on our business and develop your skills in a fast-paced environment.
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