ITSM Technical Lead
4 days ago
Kenvue is seeking an experienced ServiceNow ITSM Technical Lead to join our team in Bengaluru. As a key member of our Technology & Data organization, you will be responsible for end-to-end ownership of Kenvue's ServiceNow ITSM product, including roadmap and vision.
Responsibilities:- Partner with ITSM process owners to deliver ITSM capabilities that meet the needs of the Technology & Data organization.
- Manage foundational ITSM data, including CMDB, and develop technology and automation-driven strategies to maintain high levels of data quality.
- Lead a team of direct reports and managed service providers to deliver architecture, development, testing, quality, and operations needs.
- Collaborate with ITSM and Technology & Data stakeholders to deliver new capabilities from ideation to deployment.
- Advocate for technology and innovation, identifying new and emerging technologies to deliver business needs.
- Develop and coach direct reports to cultivate talent within Technology & Data.
- Establish metrics and measures for performance of ITSM capabilities, including levels of technical debt.
- Manage relationships with suppliers and financials across ITSM technology capabilities.
- 8+ years of progressive technology experience, including 5+ years as a ServiceNow technical product owner, platform owner, or architect.
- Expert knowledge in the ServiceNow platform and capabilities.
- Demonstrated experience utilizing technology and innovation to solve business challenges.
- Experience working in and/or leading Product, Agile, and Scrum teams.
- Excellent written and verbal communication skills; ability to communicate effectively with both executives and technicians.
- Solid understanding of ITIL and ITSM processes.
The estimated salary for this role is ₹1,200,000 per annum, based on industry standards and location.
Benefits:- Competitive salary package.
- Opportunities for professional growth and development.
- Collaborative and dynamic work environment.
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Technical Product Lead
2 weeks ago
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Technical Product Owner
1 month ago
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Technical Product Owner
3 weeks ago
Bengaluru, Karnataka, India Kenvue Full timeTechnical Product Owner - ITSM Job DescriptionAbout the Role:We are seeking an experienced Technical Product Owner to lead our IT Service Management (ITSM) team at Kenvue. The successful candidate will be responsible for end-to-end ownership of our ServiceNow ITSM product, including roadmap and vision.Responsibilities:Partner with ITSM process owners to...
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Technical Product Owner
4 weeks ago
Bengaluru, Karnataka, India Kenvue Full timeJob Title: Technical Product Owner - ITSMJob Summary: We are seeking a highly skilled Technical Product Owner to lead our ITSM product at Kenvue GCC Bengaluru. The successful candidate will be responsible for end-to-end ownership of the product, including roadmap and vision.Responsibilities:* Partner with ITSM process owners to deliver ITSM capabilities to...
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Technical Product Owner
3 weeks ago
Bengaluru, Karnataka, India Kenvue Full timeTechnical Product Owner - ITSM Job DescriptionAt Kenvue, we are seeking a highly skilled Technical Product Owner to lead our IT Service Management (ITSM) product. As a key member of our team, you will be responsible for the end-to-end ownership of our ServiceNow ITSM product, including roadmap and vision.Responsibilities:Partner with ITSM process owners to...
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ServiceNow ITSM Technical Specialist
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Senior IT Service Management Technical Lead
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3 weeks ago
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ITSM Process Strategist
3 days ago
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ITSM Solution Architect
4 weeks ago
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ITSM Solution Architect
3 weeks ago
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4 weeks ago
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ITSM Solution Architect Role
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Director ITSM Products
2 weeks ago
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