Learning and Development Operations Specialist

1 day ago


Bengaluru, Karnataka, India myGwork Full time
About myGwork

myGwork is an inclusive employer and a member of the largest global platform for the LGBTQ+ business community.

Job Overview

We are seeking a highly organized and detail-oriented Learning and Development Operations Specialist to join our team. As a key member of our HR department, you will be responsible for coordinating training sessions, managing participant information, and ensuring seamless collaboration with stakeholders across the organization.

Responsibilities
  • Schedule and coordinate training sessions, including location selection, material preparation, catering, and equipment setup.
  • Manage and track participant information, ensuring accuracy and timeliness.
  • Schedule facilitators to lead learning events, guaranteeing effective engagement and knowledge transfer.
  • Maintain current information about training programs, events, and performance support materials using data and systems.
  • Collaborate with stakeholders to ensure learning content and information are accurate and up-to-date.
  • Create monthly reports on data for stakeholders, highlighting key insights and trends.
  • Compile course evaluations and produce summary reports of participant feedback, informing future development.
  • Demonstrate problem-solving skills, finding simple solutions to complex problems and serving as a resource for specific issues.
Requirements
  • 6+ months of human resources experience.
  • 6+ months of customer service experience.
  • 6+ months of Microsoft Office products and applications experience.
  • High school or equivalent education.
  • Experience in confidential environments.
PREFERRED QUALIFICATIONS
  • 1+ years of human resources experience.
  • 1+ years of customer service experience.
  • 1+ years of Microsoft Office products and applications experience.
Estimated Salary Range:

$60,000 - $80,000 per annum, depending on location and experience.



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