Learning and Development Specialist
3 weeks ago
We are seeking a skilled Learning and Development Specialist to join our team at Spot Your Leaders & Consulting. In this role, you will be responsible for identifying training needs, developing content, and facilitating sessions to new hires and existing colleagues.
About the Role:
The ideal candidate will have expertise in managing end-to-end learning needs of a Business Unit/LOB, excellent interpersonal, communication, and organizational skills, as well as the ability to work cohesively with onshore, offshore, and shared services teams. You will also have excellent written and verbal communication skills, with the ability to communicate fluently in English both verbally and in writing.
Responsibilities:
- Identify training needs through Training Needs Identification (TNI) methodologies
- Develop content and facilitate sessions to new hires and existing colleagues
- Standardize process training approach and incorporate basic principles like process overviews, shadow, reverse shadow, case studies, assessments, and certifications
- Roll out periodic refreshers and remediation on Domain and Processes
- Track, monitor, and report training progress
Requirements:
- Background in IT or a related field
- Knowledge on RPA, Analytics, OMNI, Salesforce will be a plus
- Expertise in managing end-to-end learning needs of a Business Unit/LOB
- Excellent interpersonal, communication, and organizational skills
- Ability to work cohesively with onshore, offshore, and shared services teams
- Excellent written and verbal communication skills - must be able to communicate fluently in English both verbally and in writing
Benefits:
This is a full-time position offering a competitive salary range of $80,000-$110,000 per year, depending on experience, and a comprehensive benefits package including health insurance, retirement plan, and paid time off.
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