Learning Management System Specialist
15 hours ago
We are seeking a highly skilled Learning Management System Specialist to join our team at Wipro Digital Operations and Platforms. This is a great opportunity for individuals with a passion for learning and technology.
About the Role:This role will be responsible for deploying WBT courses, performing training loads, loading events and sessions, and formatting and loading assessments in our Learning Management System.
The ideal candidate will have experience working with LMS systems, excellent communication skills, and the ability to work independently with minimal supervision.
Responsibilities:- Deploy WBT courses to the LMS and obtain signoff
- Perform all types of training loads, including audience assignments, training removals, and notifications setup
- Load events and sessions, and perform roster updates in the LMS ensuring accuracy
- Format and load assessments, including creation of question banks
- Build audiences - pull headcount, or other reports and map them with LMS audience reports to derive audiences for a course
- Mark completions on approved requests
- Perform reconciliation activity for data related fixes
- Help resolve course related and other miscellaneous issues
- Login Issues Access LMS and various other systems to investigate the issue. Follow up with business, and technical contacts to get the issue fixed
- Help resolve training completion issues
- Help resolve other training related issues
- Interface with client users as their tier 1 support for their learning related issues
- Reports Set-up new reports in Reporting tool, share with approved stakeholders Obtain ad-hoc reports as and when needed from Reporting tool Source File Repository Complete retrieval requests Complete requests to add files Maintain SFR Master Spreadsheet (Tracker) Update SOPs as per process changes and look for ways to enhance processes
We offer a competitive salary of Rs. 8,00,000 - 12,00,000 per annum, depending on experience, along with benefits such as health insurance, retirement plan, and paid time off.
Requirements:To be successful in this role, you will need:
- Experience working with LMS systems
- Excellent communication skills
- Ability to work independently with minimal supervision
- Strong problem-solving skills
- Ability to meet deadlines and priorities
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