Digital Learning Support Specialist
2 days ago
Job Title: Digital Learning Support Specialist
Company OverviewWipro Digital Operations and Platforms is a leading digital transformation company that empowers businesses to achieve their goals through innovative solutions.
SalaryThe estimated salary for this position ranges from $60,000 to $80,000 per year, depending on location and experience.
Job DescriptionThis role involves providing support for Learning Management System (LMS) related activities, including learning deployment, administration, and data analysis. The ideal candidate will have 1-2 years of experience in LMS support and excellent communication skills.
Responsibilities- Deploy WBT courses to the LMS, obtain signoff, and perform training loads, audience assignments, and notifications setup.
- Login Issues - access LMS and various other systems to investigate issues, follow up with business and technical contacts to get them resolved.
- Help resolve course-related and miscellaneous issues, interface with client users as tier 1 support for learning-related issues.
- Set up new reports in Reporting tool, share with approved stakeholders, and obtain ad-hoc reports as needed.
- Maintain SFR Master Spreadsheet, update SOPs as per process changes, and look for ways to enhance processes.
- Experience in LMS support, preferably with WBT course deployment.
- Excellent communication and problem-solving skills.
- Able to work independently and as part of a team.
- Opportunity to work with a leading digital transformation company.
- Competitive salary range.
- Ongoing training and development opportunities.
Bangalore, India (UK Shift-One side Transport).
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