
Debt Collection Specialist
24 hours ago
We are seeking a highly skilled debt recovery specialist to join our team.
- Collections Management: Ensure timely collections of outstanding dues from users, maintaining a clear record of payments and balances.
- Contact users through calls, emails, and other communication channels to remind them of upcoming or overdue payments.
- Follow up on overdue payments, negotiating with users where necessary to resolve payment issues.
In this role, you will be responsible for managing the entire debt recovery process from initial contact to resolution.
Required Skills and Qualifications- Strong communication skills
- Results-driven and problem-solving abilities
- Excellent negotiation and conflict resolution skills
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
- Maintain accurate and up-to-date records of debt recovery activities
- Prepare periodic reports on debt recovery performance, highlighting key metrics and identifying areas for improvement
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