Luxury Resident Liaison
5 days ago
The Customer Relationship Manager is a vital position at DLF Hospitality, responsible for building and maintaining profitable resident relationships. The ideal candidate will be a seasoned professional with a strong background in luxury customer service.
Key Responsibilities:
- Building and maintaining relationships with the resident community through regular communication and engagement strategies.
- IDentifying the needs of residents to ensure a pleasant lifestyle experience and develop tailored solutions.
- Ensuring prompt response to resident feedback and concerns.
- Collaborating with the team to curate events and activities that enhance the resident experience.
Requirements:
- Graduate in any discipline.
- 8-10 years of experience in the luxury segment of relevance (Hospitality/Aviation).
- Experience in leading a team will be preferred.
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