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Help Desk Specialist

2 weeks ago

Bengaluru, Karnataka, India One Degree North Human Resource Full time

We are One Degree North Human Resource, a company dedicated to delivering exceptional customer experiences. As a Help Desk Specialist, you will be the first point of contact for customers seeking assistance with our products or services. Your primary responsibility will be to provide prompt, accurate, and courteous responses to their queries.

Key qualifications for this role include a strong background in customer service, excellent communication and interpersonal skills, and the ability to work effectively under pressure. You should also be proficient in using CRM systems and have a customer-centric approach to problem-solving.

In this role, you will have the opportunity to make a significant impact on customer satisfaction, develop your skills and expertise, and be part of a dynamic team that is passionate about delivering outstanding customer experiences.