
Customer Service Advocate
2 weeks ago
Job Summary:
The Technical Support Specialist role involves providing exceptional support to customers, ensuring timely resolution of technical issues.
Key Responsibilities:
- Deliver prompt and effective responses to customer inquiries.
- Analytically diagnose and troubleshoot hardware and software issues.
- Document and track customer interactions for seamless communication.
- Collaborate with cross-functional teams to resolve complex technical issues.
- Develop training programs to enhance customer product usage.
Required Skills and Qualifications:
- Bachelor's degree in Computer Science or a related field is essential.
- Relevant certifications can be advantageous.
Essential Skills:
- Strong problem-solving abilities and analytical thinking.
- Excellent verbal and written communication skills for effective collaboration.
- Proficiency in troubleshooting technical issues with attention to detail.
- Experience with customer support software and tools.
Desirable Skills:
- Familiarity with networking concepts and cloud services.
- Knowledge of cloud applications and infrastructure.
Why This Role?
This role offers the opportunity to make a meaningful impact on customer satisfaction and develop valuable skills in technical support.
-
Customer Service Advocate
2 weeks ago
Bengaluru, Karnataka, India beBeeCustomerService Full time ₹ 18,000 - ₹ 25,000Customer Service AdvocateAbout the Role:We are seeking skilled professionals to provide exceptional customer service, resolve queries, and drive customer satisfaction. As a key member of our team, you will handle customer inquiries via phone, email, or chat, while ensuring that all interactions are professional and courteous.The ideal candidate will possess...
-
Customer Service Advocate
1 week ago
Bengaluru, Karnataka, India beBeeCustomer Full time ₹ 7,20,000 - ₹ 14,40,000About the PositionWe are seeking a dedicated professional to provide exceptional customer experiences and turn clients into loyal advocates.The ideal candidate will possess excellent communication skills, both verbal and written, and be able to effectively handle multiple tasks and prioritize deadlines.Key ResponsibilitiesContact customers via phone and...
-
Customer Service Advocate Position Available
1 week ago
Bengaluru, Karnataka, India beBeeCustomerService Part time ₹ 34,63,100 - ₹ 70,85,100We are seeking a skilled Customer Service Advocate to join our team. As a key member of our support team, you will be responsible for delivering exceptional customer experiences through various communication channels.Key Responsibilities:Providing clear and professional communication to customers via email, live chat, and other channelsWorking closely with...
-
Customer Service Leader
1 week ago
Bengaluru, Karnataka, India beBeeCustomerAdvocate Full time ₹ 90,00,000 - ₹ 1,20,00,000Lead Customer AdvocateWe are seeking a Lead Customer Advocate to join our team, responsible for leading customer-facing teams and ensuring exceptional service delivery.About the Role:This role requires an experienced leader with strong interpersonal skills to advocate on behalf of customers, driving loyalty and retention through empathetic and personalized...
-
Customer Service Advocate
2 weeks ago
Bengaluru, Karnataka, India beBeeCommunication Full time ₹ 1,04,000 - ₹ 1,30,878Customer Support Representative RoleWe are seeking a highly skilled and customer-focused individual to fill the position of Customer Support Representative.The primary responsibility of this role is to provide exceptional support to customers through various communication channels, including phone, email, and chat. The ideal candidate will possess excellent...
-
Expert Customer Advocate
1 week ago
Bengaluru, Karnataka, India beBeeCustomerSuccess Full time ₹ 2,00,00,000 - ₹ 2,50,00,000Customer Success ManagerWe're seeking a highly skilled Customer Success Manager to drive long-term success and adoption through strong relationships and strategic planning.This is a critical role that requires a deep understanding of customer goals and needs, creating actionable plans to drive outcomes.Build and maintain trusted relationships with assigned...
-
Experience Customer Advocate
1 week ago
Bengaluru, Karnataka, India beBeeCustomer Full time ₹ 12,00,000 - ₹ 20,00,000Job OverviewAbout the Role:We are seeking a highly skilled Customer Experience Specialist to join our support team. As a key member of our customer-facing team, you will be responsible for ensuring effective resolution of tickets and feedback / VOC collection.Key Responsibilities:Timely and effective resolution of customer queries, complaints, and...
-
Healthcare Customer Service Advocate
2 weeks ago
Bengaluru, Karnataka, India beBeeCustomerService Full time ₹ 15,00,000 - ₹ 28,00,000Customer Service Representative OpportunityWe are seeking a highly skilled and motivated Customer Service Representative to join our team. As a key member of our organization, you will be responsible for delivering exceptional customer service experience through various communication channels.Key Responsibilities:To provide timely and effective responses to...
-
Customer Service Advocate
2 weeks ago
Bengaluru, Karnataka, India beBeeCustomerCentric Full time ₹ 10,00,000 - ₹ 20,00,000Job OverviewThe Customer Escalations role is a key position within our support team, responsible for ensuring effective resolution of customer tickets and feedback/VOC collection.Key ResponsibilitiesTimely and effective resolution of customer queries, complaints, and escalations.Collaborate with internal and external teams to resolve issues.Prepare detailed...
-
Product Advocate
5 days ago
Bengaluru, Karnataka, India KONG Full time ₹ 9,00,000 - ₹ 12,00,000 per yearAre you ready to power the World's connections?If you don't think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we're looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.We're looking for a technical, customer-facing product...