Business Systems Analyst

3 weeks ago


Kolkata, West Bengal, India LAB Total Renal Laboratories, Inc Full time

Job Summary

The Support Business Analyst – Level 1 will analyze the highest-escalated issues in production and begin the process of root cause analysis. This involves reviewing functional specifications and comparing intended behavior with the actual behavior of the application, and the expectations of the end user.

Key Responsibilities

  • Root cause analysis, including but not limited to:
  • Analyzing the system architecture, code, and data
  • Documenting steps to reproduce
  • System & functional requirements review
  • Identifying potential enhancements

Requirements

  • 2-6 years' experience in business analyst role
  • Bachelors Degree required
  • 4-6 years' experience in large-scale application development
  • Customer service mindset
  • Highly organized

What We Offer

  • Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
  • Support for you and your family: Family resources, EAP counseling sessions, access Headspace, backup child and elder care, maternity/paternity leave and more
  • Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita's online training platform StarLearning.


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