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Business Analyst
1 month ago
Job Title: Analyst, Customer Service Officer, Distribution
Job Summary:
We are seeking a highly skilled and motivated Analyst, Customer Service Officer, Distribution to join our team at DBS Bank. As a key member of our operations team, you will be responsible for ensuring the efficient operation of our branch, providing excellent customer service, and achieving your targets through effective upselling and cross-selling.
Key Responsibilities:
- Execute all aspects related to branch operations in a timely and effective manner.
- Ensure effective customer service and achieve your targets through effective upselling and cross-selling.
- Contribute to the efficient operation of the branch through accurate and timely processing of customer-related transactions and account maintenance.
- Support the branch operations officer in book-keeping and maintenance of documents.
Requirements:
- Graduate preferably in Banking or Commerce.
- Excellent interpersonal and communication skills.
- Ability to build strong relationships with clients.
- Responsible and able to meet deadlines.
- Knowledge about internal and external regulations.
- Good computer knowledge.
What We Offer:
As a Analyst, Customer Service Officer, Distribution at DBS Bank, you will have the opportunity to work in a dynamic and fast-paced environment, develop your skills and knowledge, and contribute to the success of our team.