Business Systems Analyst I
3 weeks ago
Job Summary
The Support Business Systems Analyst will analyze the highest-escalated issues in production and begin the process of root cause analysis. This involves reviewing functional specifications and comparing intended behavior with the actual behavior of the application, and the expectations of the end user.
The Support Business Systems Analyst will work with other Support Business Systems Analysts, Developers, QA analysts, and Product Managers in aiding troubleshooting and resolution. This role involves analysis of complex technical systems combined with understanding the perspectives of our end users and business stakeholders.
Key Responsibilities
- Root cause analysis, including but not limited to:
- Recreating issues for troubleshooting
- Analyzing the system architecture, code, and data
- Documenting steps to reproduce
System & Functional Requirements Review
- Reviews issues affecting IT applications in order to determine if the behavior matches what is intended in the requirements
- Identifying potential enhancements
The Support Business Systems Analyst will assess the risks of applications issues and documents the impact of issues from the perspective of end users, data integrity, and other criteria.
Requirements
- 2-6 years' experience in business analyst role
- Bachelor's Degree required
Preferred Qualifications
- 4-6 years' experience in large-scale application development
- Experience as a developer or business analyst
- Customer service mindset
- Highly organized
We Offer
- Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
- Support for you and your family: Family resources, EAP counseling sessions, access to Headspace, backup child and elder care, maternity/paternity leave and more
- Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita's online training platform StarLearning.
At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed Diversity & Belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and an affirmative action employer. As such, individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.
Applications are accepted on an ongoing basis.
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