Customer Service Specialist

7 days ago


Chennai, Tamil Nadu, India Thanisha Jobs Full time

Job Overview

We are seeking a Customer Service Specialist to join our team at Thanisha Jobs in Chennai. The ideal candidate will have a minimum of 2 years of experience in international non-voice processes or customer-facing roles.

Qualifications and Skills

  • Customer Service
  • Communication
  • Problem-Solving
  • Attention to Detail
  • Time Management
  • Technical Proficiency
  • Empathy
  • Multi-Tasking

Roles and Responsibilities

  • Provide prompt and professional email and chat support to customers.
  • Resolve customer complaints and issues with patience and empathy.
  • Document all interactions with customers accurately.
  • Collaborate with team members to improve overall customer experience.

Benefits

  • Shift Work
  • Cab Provided (Within 15 Kms)
  • Salary: Up to ₹30,000
  • Timings: 6pm-8am


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