Customer Service Specialist
7 days ago
Job Overview
We are seeking a Customer Service Specialist to join our team at Thanisha Jobs in Chennai. The ideal candidate will have a minimum of 2 years of experience in international non-voice processes or customer-facing roles.
Qualifications and Skills
- Customer Service
- Communication
- Problem-Solving
- Attention to Detail
- Time Management
- Technical Proficiency
- Empathy
- Multi-Tasking
Roles and Responsibilities
- Provide prompt and professional email and chat support to customers.
- Resolve customer complaints and issues with patience and empathy.
- Document all interactions with customers accurately.
- Collaborate with team members to improve overall customer experience.
Benefits
- Shift Work
- Cab Provided (Within 15 Kms)
- Salary: Up to ₹30,000
- Timings: 6pm-8am
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