Customer Service Specialist for Power Solutions
5 days ago
Job Title: Customer Service Specialist for Power Solutions
Maruthi Power Control Systems is a leading provider of power backup solutions and solar energy systems in Chennai. As a Customer Service Specialist, you will be responsible for providing exceptional service and support for our power backup solutions and solar energy systems.
Responsibilities:
- Install, maintain, and repair CCTV systems, UPS systems, and solar energy systems for clients
- Provide technical support and assistance to customers, ensuring all queries are resolved efficiently
- Conduct regular maintenance checks and troubleshooting of power backup and solar energy systems
- Maintain a high level of customer satisfaction by communicating effectively and addressing their needs promptly
- Stay updated with the latest technological advancements in the power backup and solar energy sectors
Requirements:
- Excellent customer service skills
- Effective time management capabilities
- Ability to work independently and in a team setting
- Strong problem-solving and analytical skills
- Good communication skills, both written and verbal
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