International Customer Service Representative

1 week ago


Chennai, Tamil Nadu, India Overture Rede Full time
Job Title:

International Customer Service Representative

About the Role:

We are seeking a skilled International Customer Service Representative to join our team at Overture Rede. In this role, you will be responsible for providing high-quality customer service to end customers through inbound and outbound calls.

You will be the primary point of contact for customers, resolving their queries and concerns in a timely and professional manner. Your exceptional communication skills and ability to work in a fast-paced environment will enable you to thrive in this position.

Key Responsibilities:
  • Resolve customer queries and concerns via phone calls and emails.
  • Gather relevant information from internal tools to substantiate transaction validity and determine the appropriate course of action.
  • Provide high-quality customer service by responding to telephone inquiries and customer requests.
Requirements:

To be successful in this role, you must possess:

  • A strong educational background (Graduate degree).
  • Excellent verbal and written communication skills.
  • Flexibility to work in night shifts.
Salary:

The estimated annual salary for this role is approximately ₹200,000 - ₹400,000 based on industry standards and location (Chennai). This figure may vary depending on individual qualifications and experience.



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