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International Customer Service Representative
2 months ago
International Customer Service Representative
About the Role:We are seeking a skilled International Customer Service Representative to join our team at Overture Rede. In this role, you will be responsible for providing high-quality customer service to end customers through inbound and outbound calls.
You will be the primary point of contact for customers, resolving their queries and concerns in a timely and professional manner. Your exceptional communication skills and ability to work in a fast-paced environment will enable you to thrive in this position.
Key Responsibilities:- Resolve customer queries and concerns via phone calls and emails.
- Gather relevant information from internal tools to substantiate transaction validity and determine the appropriate course of action.
- Provide high-quality customer service by responding to telephone inquiries and customer requests.
To be successful in this role, you must possess:
- A strong educational background (Graduate degree).
- Excellent verbal and written communication skills.
- Flexibility to work in night shifts.
The estimated annual salary for this role is approximately ₹200,000 - ₹400,000 based on industry standards and location (Chennai). This figure may vary depending on individual qualifications and experience.
