macOS Device Administrator

16 hours ago

Mount Abu, Rajasthan, India beBeeJAMF Full time ₹ 15,00,000 - ₹ 20,00,000
End User Computing Specialist

Job Description:

We are seeking a skilled End User Computing Specialist to join our team. The successful candidate will be responsible for providing device management, user identity, and endpoint protection using JAMF administration. Key responsibilities include maintaining security compliance across our global endpoint estate, ensuring vulnerabilities are patched quickly, and maintaining high levels of compliance.

Key Responsibilities:

  • Provide device management, user identity, and endpoint protection using JAMF administration.
  • Maintain security compliance across our global endpoint estate.
  • Ensure vulnerabilities are patched quickly and maintain high levels of compliance.
  • Develop and implement best-of-breed vulnerability, security, and evergreen upgrade processes.
  • Troubleshoot complex issues related to Windows group policy, MAC policy, and security patches.
  • Work closely with Engineering, Packaging, Senior Technical Management, Product Owners, and Project Managers to support technology across the Collaboration stack.
  • Help deliver service improvements without unnecessary investment in new products by working smarter and providing better tools.
  • Act as a Subject Matter Expert for macOS, Windows 10/11, and Evergreen across all EUC platforms (Laptop, PC, VDI).
  • Adhere to Security Policy standards and ensure operational requirements are matched in the delivery of services around standards and engineering.
  • Own and keep technical documentation up-to-date, publish Knowledge Base support articles, and provide scheduled upskilling sessions.
  • Manage Product enhancement via Agile processes with Product owners.
  • Provide Management reporting of end-to-end services via PowerBI.
  • Ensure the EUC estate meets all Audit requirements.

Technical Experience:

  • JAMF Administration on JAMF Pro/JAMF Cloud.
  • Microsoft Intune device management and policy configuration.
  • Microsoft Autopilot maintenance and engineering.
  • Enterprise level patching and vulnerability management.
  • Microsoft Endpoint Configuration Manager (System Centre Configuration Manager).
  • Knowledge of build task sequence in SCCM.
  • Enterprise level Group Policy and Active Directory troubleshooting skills.
  • Advanced macOS and Windows 10/11 troubleshooting skills.
  • Browser support and Microsoft Edge enterprise mode configuration.
  • Troubleshooting and optimisation skills in an Enterprise environment.
  • Advanced understanding of Patch Management and Policy creation/implementation.
  • Experience working in a compliance-driven environment.
  • Office 365.
  • Ability to deliver custom solutions to address non-standard requirements or provide additional value.
  • Strong understanding/experience of Remote access technologies and client troubleshooting – Pulse VPN, NetScaler, Zscaler Cloud Proxy.
  • Active Directory and Group Policy, Azure AD.
  • PKI infrastructure - Certificate Management and NDES.

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