Desktop Infrastructure Specialist
2 days ago
We are seeking a highly skilled Desktop Support Engineer to join our team. This is an opportunity to work in a collaborative environment where you will play a vital role in maintaining the functionality and reliability of IT infrastructure.
You will have a large degree of independence and trust, but you won't be isolated; the support of technology team leads, and every other member is behind you. As a desktop support engineer, you will be involved in every stage of project development, starting from the initial idea to project definition, development, debugging, and ongoing iterations.
This role requires strong knowledge of Microsoft Windows operating systems and Office applications. Familiarity with Active Directory, Exchange, and other network administration tools is also essential. Excellent troubleshooting and problem-solving skills are required for this position.
The ideal candidate will possess strong customer service and communication skills, as well as the ability to work independently and prioritize tasks effectively.
Key Responsibilities:- Administer endpoint management using Microsoft Intune, providing support for Azure Virtual Desktop (AVD) infrastructure, including user provisioning and issue resolution.
- Manage incident and service request management process to ensure timely resolution of user issues and requests.
- Utilize Nexthink for proactive monitoring, troubleshooting, and incident resolution.
- Handle grant application/drive/folder access requests and ensure proper permissions are granted according to security policies.
- Administer user accounts in Active Directory, including adding/removing users from groups and managing calendar access and delegation.
- Facilitate consultant onboarding/offboarding processes, including provisioning/deprovisioning access to necessary resources.
- Manage access to collaboration tools like Microsoft Teams, including adding/removing users from channels and distribution lists.
- Monitor and respond to phishing email incidents, providing guidance and support to users as needed.
- Perform remote software installations and configurations to ensure users have access to required applications.
- Reset passwords and unlock user accounts as per established security protocols.
- Assist with setting up and troubleshooting Zoom meetings and other video conferencing solutions.
- Address Zscaler/network connectivity issues and provide resolution to ensure uninterrupted access to network resources.
- Provide support for external file sharing platforms such as ShareFile and Teams channels.
- Assist users with unlocking Bitlocker screens and resolving related issues.
- Configure and map network drives and printers for users as needed.
- Provide support for mobile devices, including unlocking iPhones and troubleshooting connectivity issues.
- Bachelor's degree in computer science or a related field.
- Proven experience in desktop support or a similar role.
- Strong knowledge of Microsoft Windows operating systems and Office applications.
- Familiarity with Active Directory, Exchange, and other network administration tools.
- Excellent troubleshooting and problem-solving skills.
- Strong customer service and communication skills.
- Ability to work independently and prioritize tasks effectively.
-
Desktop Infrastructure Specialist
7 days ago
Mount Abu, Rajasthan, India beBeeDesktop Full time ₹ 80,00,000 - ₹ 1,50,00,000Job SummaryThis position involves maintaining the IT infrastructure of a private equity firm. The individual will be responsible for managing and troubleshooting various systems, including Microsoft Intune, Azure Virtual Desktop, and Nexthink.The ideal candidate should have strong knowledge of Microsoft Windows operating systems and Office applications, as...
-
Technical Support Specialist
1 week ago
Mount Abu, Rajasthan, India beBeeSupport Full time ₹ 90,00,000 - ₹ 1,20,00,000Job Title: Technical Support Specialist - Virtual Desktop InfrastructureJob Description:We are seeking a skilled and experienced Technical Support Specialist to join our team in providing high-quality support for our virtual desktop infrastructure. The ideal candidate will have a strong background in IT and experience with VMware Horizon VDI, Windows desktop...
-
Azure Desktop Infrastructure Specialist
2 days ago
Mount Abu, Rajasthan, India beBeeAzureDesktop Full time ₹ 80,00,000 - ₹ 1,20,00,000Azure Virtual Desktop ExpertWe are seeking a skilled Azure Virtual Desktop expert to join our team. In this role, you will be responsible for designing and implementing virtualized desktop infrastructure (VDI) solutions using Microsoft Azure.Key Responsibilities:Virtualized Desktop Infrastructure (VDI): Design, implement, and manage VDI solutions on...
-
Virtual Desktop Specialist
5 days ago
Mount Abu, Rajasthan, India beBeeVirtualDesktopSpecialist Full time ₹ 1,20,00,000 - ₹ 1,80,00,000Technical Specialist - Virtual Desktop SolutionsAbout Us:We are a forward-thinking organization that combines innovation with a friendly, open culture. Our long-established parent company is renowned for its ethical reputation, and we strive to deliver cutting-edge solutions that drive business success while making a positive impact on society.Job...
-
Enterprise IT Infrastructure Professional
12 hours ago
Mount Abu, Rajasthan, India beBeeInfrastructure Full time ₹ 9,00,000 - ₹ 12,00,000Job Title: SCCM Infrastructure SpecialistOur organization is seeking a skilled administrator to oversee and support the enterprise-level desktop and server infrastructure.Key Responsibilities:Maintain software deployments utilizing Microsoft System Center Configuration Manager (SCCM / MECM)Manage patch management and OS imagingEnsure compliance across...
-
Desktop Support Specialist
10 hours ago
Mount Abu, Rajasthan, India beBeeDesktopSupport Full time ₹ 90,00,000 - ₹ 1,20,00,000We empower customers by unlocking the value of their data and applications, achieving business outcomes that benefit both companies and society.Job Title: Desktop Support SpecialistThis role involves providing round-the-clock technical assistance for desktops, laptops, and peripherals. Responsibilities include monitoring and responding to incidents via a...
-
IT Infrastructure Specialist
6 days ago
Mount Abu, Rajasthan, India beBeeDesktop Full time ₹ 15,00,000 - ₹ 17,00,000Desktop Support Engineer Job DescriptionWe are seeking a highly skilled Desktop Support Engineer to join our organization. As a key member of our IT infrastructure team, you will play a vital role in maintaining the functionality and reliability of our clients' IT environment, enabling employees to work efficiently and effectively.Key...
-
Desktop Hardware Specialist
12 hours ago
Mount Abu, Rajasthan, India beBeeEngineer Full time ₹ 40,00,000 - ₹ 48,00,000Job OverviewWe are seeking a skilled and motivated Junior Desktop Support Engineer to join our organization.Key Responsibilities:Provide exceptional customer service to end-users via phone, email, or in-person interactionsTroubleshoot desktop hardware and software issues utilizing tools such as BMC Remedy and SolarWinds monitoring toolWork flexible...
-
IT Infrastructure Specialist
5 days ago
Mount Abu, Rajasthan, India beBeeInfrastructure Full time ₹ 8,00,000 - ₹ 12,00,000Job Overview:The IT Support Engineer plays a critical role in ensuring business continuity by providing comprehensive support across the entire IT infrastructure.This position requires a broad scope, focusing on proactive monitoring, troubleshooting, and IT service management to ensure seamless operations.Key Responsibilities:Provide technical assistance for...
-
Technical Desktop Support Specialist
7 days ago
Mount Abu, Rajasthan, India beBeeSupport Full time ₹ 8,00,000 - ₹ 12,00,000Job DescriptionWe are seeking a highly skilled and proactive Deskside Support Engineer to join our IT team. The ideal candidate will have hands-on experience in managing and supporting IT infrastructure, including Windows and macOS environments.Key Responsibilities:Install, configure, and maintain Windows and macOS operating systems.Troubleshoot hardware...
