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Advanced Printer Administrator
2 weeks ago
Our organization seeks a highly skilled print administrator to oversee and support our Print Environment. The ideal candidate will possess hands-on experience in desktop support and be knowledgeable about printers, plotters, and Printing from a Mainframe.
Key Responsibilities:- Manage and work on the printers, print servers, configurations, installations, validations, and troubleshooting issues.
- Software installation and upgrades activities.
- Badge Authentication and badge issues.
- Printer troubleshooting issues like driver installation, mapping of printers, print queues, and new printer requests.
- Handling hardware issues related to printers.
- Managing print services on the server.
- Patching activities on print servers and validations.
- Leading vendor calls.
- Health checks, weekly highlights, and monthly reports.
- Handling p1, p2 tickets and handling MI's.
- RCA.
- Creating and reviewing SOPs.
- Monitoring and managing enterprise print services using OMPlus and LRS VPSX for print job routing, auditing, and failover.
- OMPlus- For centralized job control and monitoring.
- LRS VPSX – For output management and delivery.
- HP Web Jetadmin- for device discovery, configuration, and firmware updates.
- Troubleshooting and resolving user print issues – including print errors, print queue issues, new printer requests and connectivity problems.
- Managing print drivers and firmware upgrades.
- Operating System knowledge ( Windows Server/Unix server )
This is a full-time position that offers opportunities for career growth and continuous learning. We are committed to delivering cutting-edge technology solutions to our clients worldwide and shaping the future of IT solutions.