Global Technology System Administrator

4 days ago

Mount Abu, Rajasthan, India beBeeITAdministrator Full time ₹ 1,00,00,000 - ₹ 1,80,00,000

About the Role

We are seeking a proactive and client-focused system administrator to join our global technology team. This role requires not only strong expertise in Microsoft technologies, security, and migrations, but also excellent communication and client-handling skills to ensure a seamless IT experience for internal teams and external stakeholders.

The ideal candidate will combine technical depth with a service-oriented mindset, ensuring IT operations run smoothly while building strong relationships with business users and clients across geographies.

Key Responsibilities
  • Implement, operate, and maintain Microsoft systems.
  • Configure and support Azure Single Sign-On integrations.
  • Collaborate with the Security team to manage enterprise-wide security protocols.
  • Manage patch updates, compliance, preventative maintenance, and optimization.
  • Lead and execute Windows, email, and cloud migrations.
  • Design, implement, and support enterprise infrastructure solutions.
  • Manage upgrades, performance optimization, and capacity planning.
  • Provide L1–L3 support across systems, networks, and databases.
  • Lead helpdesk operations, ensuring issues are resolved promptly with minimal disruption.
  • Act as a trusted IT partner for teams and clients, delivering clear, professional, and timely communication.
  • Handle day-to-day IT queries for globally distributed users with a strong customer-service approach.
  • Manage IT asset inventory, ensuring accurate records.
  • Coordinate courier/delivery and receipt of assets during onboarding/offboarding.
  • Conduct system monitoring, reporting & auditing.
  • Identify, assess, and implement service cost improvements while maintaining risk and performance standards.
  • Integrate automation to streamline IT processes and enhance efficiency.
  • Apply IT operations best practices, ensuring user satisfaction and reliability.
  • Develop automation scripts for provisioning, reporting, and lifecycle management.
  • Implement monitoring and alerting for proactive issue resolution.
  • Create playbooks and documentation for Ops and Support teams.
  • Lead the architecture, configuration, and deployment of Microsoft Teams.
  • Integrate Teams with Microsoft 365 services and third-party apps.
  • Configure and manage Teams policies, compliance, governance, and lifecycle management.
  • Implement and manage Teams Phone System, Direct Routing, and Calling Plans.
  • Configure SBCs and ensure PSTN integration.
  • Oversee Teams meeting rooms and devices.

Requirements:

  • Associate or Bachelor's degree in Computer Science, IT, or related field (or equivalent experience).
  • 5–8 years' progressive experience in IT/system administration (L1–L3).
  • Hands-on expertise in Entra ID (Azure AD), Intune, Microsoft Security Stack, Azure SSO, Microsoft 365 Administration, Windows Server, Active Directory, Google Workspace & Google Cloud administration, Networking protocols, system security, storage, backups, and disaster recovery.
  • Experience with virtualization, scripting, and automation tools.
  • Microsoft/CompTIA or equivalent certifications are a plus.
  • Proven track record in client-facing IT support with strong communication, problem-solving, and stakeholder management skills.
Benefits

This role offers a competitive salary and benefits package, including flexible working arrangements and opportunities for career growth and development.

We are committed to creating a positive and inclusive work environment that values diversity, equity, and inclusion. If you are passionate about technology and committed to delivering exceptional results, we encourage you to apply.

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