Credit Card Dispute Resolution Expert

4 days ago


Hyderabad Bengaluru, India beBeeCardDispute Full time ₹ 20,50,000 - ₹ 26,15,000
Job Overview The Card Dispute Specialist is responsible for resolving complex disputes related to credit card transactions. Key Responsibilities:
  • Review and investigate dispute cases to identify the root cause of the issue.
  • Communicate with merchants, banks, and customers to gather information and resolve the dispute.
  • Apply knowledge of credit card processing and regulations to make informed decisions.
  • Work collaboratively with cross-functional teams to resolve complex disputes.
 Requirements: 10+ years of experience in credit card dispute processing/operationsStrong understanding of credit card processes and regulationsExcellent communication and problem-solving skillsAbility to work in a fast-paced environment and meet deadlines Benefits: Opportunity to work with a dynamic team and contribute to the growth of the companyCompetitive salary and benefits packageProfessional development opportunities Others: Knowledge of SQL is a plusExperience with dispute data remediation is a plus As a Card Dispute Specialist, you will have the opportunity to work with a variety of stakeholders and use your analytical skills to resolve complex disputes. If you have a strong background in credit card processing and excellent communication skills, we encourage you to apply for this role.
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