Senior Credit Card Operations Lead
15 hours ago
We are seeking a highly experienced Senior Card Dispute Specialist to fill this key role. The ideal candidate will have extensive experience in credit card dispute processing and operations.
Key Responsibilities:
- Process complex credit card disputes with expertise and efficiency.
- Work closely with various stakeholders to resolve disputes effectively.
- Develop and implement effective processes to improve dispute resolution outcomes.
- Stay up-to-date with industry trends, regulations, and best practices.
- Collaborate with the team to achieve excellent customer satisfaction ratings.
Requirements:
- 10-15 years of experience in cards operations with a focus on dispute management.
- Expertise in credit card dispute processing and operations.
- Strong analytical, problem-solving, and communication skills.
- Ability to work under pressure and meet deadlines.
- Excellent attention to detail and organizational skills.
- Capacity to collaborate with cross-functional teams.
Benefits:
This is an exciting opportunity to join our team as a Senior Card Dispute Specialist. As a valued member of our team, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for career growth and development.
What We Offer:
Our organization is committed to providing a supportive and inclusive work environment that fosters collaboration, creativity, and innovation. We offer a range of benefits and programs designed to support your well-being, including health and wellness initiatives, flexible working arrangements, and professional development opportunities.
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