Customer Relationship Executive
4 weeks ago
Job Title: Customer Relationship Executive
Job Description
We are seeking a highly motivated and results-driven Customer Relationship Executive to join our team at Sanmax Technologies (P) Limited. As a Customer Relationship Executive, you will be responsible for handling telemarketing activities, promoting our brand, and driving subscription sign-ups.
Responsibilities:
- Handle telemarketing activities to promote our brand and drive subscription sign-ups.
- Responsible for telemarketing for brand promotion and subscription sign-up.
- Daily follow-up to inquiries should be done without negligence.
- Detail-oriented and able to meet deadlines comfortably.
- Cold calling and lead generation.
- Give a basic sales pitch of services to customers.
- Answering any queries quickly and efficiently.
- Building excellent client relations over the phone.
- Ability to work with minimum supervision in a busy environment.
- Accurately maintaining records of all calls & customer details.
- Maintain MIS reports in Excel and Spreadsheet.
- Identifies business opportunities by identifying prospects and evaluating them.
- Coordinate with various team members across the business for various business and operation functions.
Qualifications:
- Graduate/Non-Graduate.
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