Banquet Operations Manager
1 month ago
Job Title: Banquet Manager
Job Summary:
We are seeking a highly skilled and experienced Banquet Manager to join our team at AccorHotel. The successful candidate will be responsible for overseeing the planning and execution of banquets and events, ensuring seamless coordination with all departments and maintaining a strong client relationship.
Key Responsibilities:
People Management:
- Develop and implement training programs to ensure team members are equipped with the necessary skills and knowledge to provide exceptional service.
- Establish and maintain effective communication with all departments to ensure seamless coordination and maximum cooperation.
- Motivate and develop the team to ensure smooth functioning of the department and promote teamwork.
- Ensure that team members are well-informed of departmental objectives and policies.
Financial Management:
- Prepare and manage departmental budgets to ensure optimal cost-effective use of resources.
- Maintain and update corporate databases to ensure accurate and up-to-date delegate information.
- Identify and implement cost-saving initiatives to enhance departmental efficiency.
Operational Management:
- Oversee the planning and execution of banquets and events to ensure high levels of guest satisfaction.
- Ensure that company policies and standards for banquet operations are implemented and closely monitored.
- Respond promptly and courteously to all inquiries and requests.
- Ensure that all booking details and requirements are catered to as per standards.
Managerial Qualities:
- Develop and maintain effective leadership skills to motivate and inspire team members.
- Enhance organizational performance through strategic thinking and creative problem-solving.
- Clearly delegate tasks and responsibilities to team members.
- Recognize and acknowledge the ideas and contributions of team members.
Hygiene and Personal Safety:
- Ensure that the workplace and storage areas remain clean and tidy, and that the safety of consumable goods is respected.
- Respect the instructions and safety guidelines for equipment used.
- Apply hotel security regulations in case of emergencies.
- Meet ISO 14001 environmental commitments as applicable to the role.
Requirements:
Education: Bachelor's degree in Hospitality, Hotel Management, or related field.
Experience: Minimum 3 years of experience in banquet management or a related field.
Skills: Excellent leadership and communication skills, ability to work under pressure, and strong problem-solving skills.
Working Hours: Full-time
Remote Work: No
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