Chief Customer Engagement Manager

Job Summary:We are seeking a highly skilled and motivated Customer Engagement Specialist to join our team. The ideal candidate will have a strong background in customer relationship management and sales, with excellent communication and interpersonal skills.">About the Role:The Customer Engagement Specialist will be responsible for acquiring and maintaining...

Nature of workResponsible for managing named customers' relationship and ensure we deliver and demonstrate our value proposition by leveraging industry best practices in BPM / ECM domain. EM works closely with CRM and Delivery Head to meet the business goals and targets.Role definition:Business- Acts as a SPOC between the Customer and Newgen (both delivery...

Key Account Growth SpecialistOur organization is committed to delivering exceptional customer experiences. To achieve this goal, we are seeking a skilled and dedicated individual to assume the role of Key Account Growth Specialist.The selected candidate will be responsible for establishing strong relationships with our customers, providing personalized...

Job Title: CRM ManagerThe CRM Manager role is a pivotal position that oversees the optimization of the LeadSquared CRM system to drive customer engagement, retention, and revenue growth. As a bridge between sales, marketing, and support teams, this role ensures effective use of the CRM, maintains data integrity, and delivers actionable insights.Key...

Job Role:We are seeking a seasoned professional to spearhead customer engagement and ensure seamless delivery of our value proposition by leveraging industry best practices in business process management and enterprise content management.Main Responsibilities:Act as a central point of contact between the customer and our organization, coordinating with...

Job Title: Customer Success ManagerWe are seeking an experienced professional to manage the customer life cycle, ensuring timely and effective activation of services. Key responsibilities include managing customer success parameters, ensuring commitments agreed during onboarding are realized, and reviewing customer risks issues and problems with internal...

Key responsibilities include maintaining existing client relationships through proactive communication, identifying opportunities for growth and improvement. Engage in regular follow-up calls to gather feedback and assess client experience. Promote satisfied clients as brand ambassadors by referring new customers and coordinating referrals. Share review...

Nature of workResponsible for managing named customers' relationship and ensure we deliver and demonstrate our value proposition by leveraging industry best practices in BPM / ECM domain. EM works closely with CRM and Delivery Head to meet the business goals and targets.Role definition:BusinessActs as a SPOC between the Customer and Newgen (both delivery and

Job DescriptionYou will be responsible for delivering and demonstrating value proposition to our clients by leveraging industry best practices in ECM / BPM domain. You will work closely with CRM and Delivery Head to meet business goals and targets.Key Responsibilities: Manage named customers' relationship and ensure delivery of services and products....

Enterprise Client Growth SpecialistWe are seeking an experienced Enterprise Client Growth Specialist to develop and maintain strong relationships with our key enterprise clients.Key Responsibilities:Manage a portfolio of enterprise clients, ensuring excellent engagement and successful adoption of our solutions.Understand client strategies, challenges, and...