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Chief Enterprise Engagement Officer
2 weeks ago
We are seeking an experienced Enterprise Client Growth Specialist to develop and maintain strong relationships with our key enterprise clients.
Key Responsibilities:- Manage a portfolio of enterprise clients, ensuring excellent engagement and successful adoption of our solutions.
- Understand client strategies, challenges, and technical environments to deliver tailored solutions.
- Lead onboarding sessions, executive reviews, and strategic planning initiatives to drive long-term business value.
- Represent the client internally, collaborating closely with Product, Engineering, Sales, and Customer Success teams.
- Conduct executive-level discussions, aligning solutions with client objectives and delivering measurable value.
- Use data, KPIs, and market insights to provide recommendations and actionable improvements.
- Identify opportunities for growth through upselling, cross-selling, and expansion, translating client feedback into meaningful enhancements.
- Stay abreast of industry and technology trends to advise clients effectively and inform product development.
- 10+ years in account management, client success, or consulting within a technology environment.
- Experience managing complex, multi-stakeholder enterprise relationships.
- Knowledge of enterprise IT and cloud infrastructure (AWS, Azure, GCP).
- Strong communication, negotiation, and executive-level presentation skills.
- Proven ability to build trust and influence senior decision-makers.
- Proficiency in CRM systems (Salesforce) and experience with data-driven engagement.
- Bachelor's degree in Business/Technology; MBA is an advantage.
This is an opportunity to work with leading enterprise clients, driving digital transformation journeys and building long-term partnerships as part of a collaborative team.
