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Sales Operations Manager
2 weeks ago
Job Overview:
We are seeking an experienced leader to oversee our sales and logistics operations.
Main Responsibilities:
- Client Engagement: Foster strong relationships with key clients, ensuring high customer satisfaction and loyalty.
- Freight Management: Oversee all aspects of freight forwarding, including shipping lines, customs clearance, and delivery of goods.
- Sales Growth: Drive field sales and direct sales efforts to acquire new clients and expand market share in the logistics sector.
- Business Insights: Prepare and present regular reports to senior management, providing insights into sales performance, client satisfaction, and operational efficiency.
- Team Collaboration: Work closely with internal teams to ensure alignment and effective service delivery.
Requirements:
- A minimum of 5-12 years of experience in account management, client relationships, and sales within the logistics industry.
- Proficiency in data analysis tools and MIS reporting.
- A solid understanding of logistics operations, including customs regulations and freight forwarding processes.
- A proven track record in field sales and direct sales, with the ability to drive business growth and achieve sales targets.
- Excellent communication and interpersonal skills, with the ability to build and maintain strong client relationships.
